Terms and Conditions

1. Acceptance of these Terms

By accessing or using www.goldenpawslottery.com.au, you agree to be bound by these Terms & Conditions (Terms), our Privacy Policy and Responsible Gambling statement. If you do not agree, please do not use this website.

We may amend these Terms at any time by posting an updated version on the website. Changes are effective immediately upon posting. Please check back regularly.

2. Ownership & Terminology

This website is owned and operated by Guide Dogs Queensland Ltd, ABN 89 009 739 664, from 1978 Gympie Road, Bald Hills, Queensland, 4036 (Guide Dogs Queensland, we, us, our). “You” and “your” refers to any site user.

3. Intended Audience / Use from Outside Australia

This website and these Terms have been prepared under Australian law (Commonwealth and Queensland). If you access the site from outside Australia, you are responsible for ensuring your use complies with the laws of your location. If it does not, you must not use or rely on this website and you agree to indemnify us for any loss arising from such use.

4. Website Use & Restrictions

The website is provided for personal, non-commercial use in connection with Guide Dogs Golden Paws Lottery. Except as permitted by applicable copyright law or expressly authorised by us, you must not copy, reproduce, republish, upload, post, frame, distribute, transmit, scrape, or modify any part of the site or its content. You must not introduce viruses, malicious code, or interfere with site security or operations.
You may make a single hard copy or temporary cache copy of materials for your personal reference.

5. Customer Behaviour Standards

You must not engage in abusive, aggressive, discriminatory, harassing, or violent behaviour, including rude or offensive language, gestures, or threats, whether directed at our staff, volunteers, contractors, or other users.

6. Intellectual Property (Copyright & Trade Marks)

All content on the website (text, graphics, images, videos, logos, icons, software) is protected by copyright and other IP laws. All trademarks, names and logos displayed are our property or that of third parties. Nothing on this site grants any licence to use our trademarks or those of third parties without prior written permission.

7. Information, No Warranties & Availability

Information on this site is provided in good faith for general guidance only and may include errors or be incomplete. Use is at your own risk. The site and content are provided “as is” without warranties of any kind to the fullest extent permitted by law. We do not guarantee the site will be error-free, uninterrupted, secure, or free of viruses.

8. Limitation of Liability

To the extent permitted by law, Guide Dogs (including officers, employees, volunteers, agents, contractors and partners) is not liable for any loss, damage, costs or expenses (including indirect or consequential loss) arising from your use of, or reliance on, the website or its content. Nothing in these Terms limits your rights under non-excludable consumer laws.

9. Specific Warnings

You are responsible for ensuring your access to the site is lawful and for taking precautions to protect your devices and data from malware or interference.

10. Prices, Taxes & Transactions

Where prices or charges are shown, amounts are in Australian dollars and may include GST where applicable. Lottery tickets are generally not tax-deductible. You are responsible for any tax implications that may arise from winning a prize.

11. Internet Service Providers & Automated Access

You must not use the site for unlawful purposes or to violate our rights or those of others. Automated scraping or harvesting is prohibited unless expressly permitted by us in writing.

12. Links to Third-Party Sites

This site may link to external websites operated by third parties. We are not responsible for their content, availability, accuracy, or practices, and linking does not imply endorsement. Your dealings with third-party sites are solely between you and the third party.

13. Google Maps & Other Embedded Services

Where services such as Google Maps are used, you agree to the relevant third-party terms. Google Maps terms and conditions available at the following URL: http://www.google.com/intl/en_us/help/terms_maps.html

14. Termination of Access

We may suspend or terminate your access to the website at any time without notice. The disclaimers, limitations of liability and IP protections survive termination.

15. Governing Law

These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland.

16. Privacy & Cookies

Please refer to our Privacy Policy for details on how we collect, use and manage personal information, and our use of cookies and similar technologies.

17. Cookies

We use cookies and similar technologies to operate the site, enhance your experience, measure performance, and support marketing. You can manage cookies in your browser settings; some features may not function without essential cookies.